Orrin, Once again very timely article for the obvious reasons and not so obvious. As I read this article as a mother I instantly thinkof my oldest child and a situation we faced with her last week. Funny how the system shows up jsut when you need it. Because we has been sitting down with a couple who was sruggling in an area and advised them to read the first chp of 7 Habits Raymond and I were reading it as well. What we did not know was that the chapter before the "assigned"chapter called Inside-Out was going to bless us with the issue we were facing with our child and it dealt with perception and empathy. What does all this have to do with the article? First I don't believe in "CHANCE" so I know that the Lords hands had placed this system and information in our laps at that preordained specific time for that specific reason which began the process of us empathizing "in the right amount" with our child and getting the situation resolved. Of course prayer and belief that God would answer too. Secondly, we all need articles like this to remind us of how easy it is to slip back in to auto pilot and protect "my two,my four no more mentality" not ever sitting in the other chair trying to undstand someone else precepts and situations. Thanks Again, The prayer wheels will continue to turn as we move forward with you and TEAM Leadership!!! See you in St. Louis.....Tina A