Orrin, Great post! I loved the video, and I'm sharing it with others. If you have a moment, I was hoping you could answer a question I have about change. I think it would be a great topic of discussion on this particular post. What are your thoughts on the proper ways to view change or creativity in an organization? Please let me make an analogy below. Let's say an engineer, for example, comes up with what he thinks is a better way to build a car, but the powers that be say it could not be a better way to build a car because that's "just not the way we do things. That's not what the manual says, so we're not going to consider a change in processes." The engineer has evidence, facts, and proofs that show his method should at least be considered, but instead of consideration, the organization, without showing evidence to the contrary, simply ridicules the very ideas (hedgehog concepts if you will) that the engineer has presented. Let’s take this one step further. Let’s say a competing car company, after careful study of the facts, is implementing the very concepts the engineer is pushing for in his company. They are seeing tremendous results because they integrate the new process into existing ones that they know are successful. Despite this fact, the engineer’s (currently bigger) car company pays no attention to this. In light of this analogy, here’s my question. What are the questions that the engineer’s car company should be asking of themselves at this point? Yes, they have seen a tremendous amount of success through current processes, but does that mean they will always be the best processes? What are the questions we should be asking as we ourselves look at different ideas or processes? I eagerly await your answer!